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Privacy Policy

Last Updated: August 12, 2026

TechBox respects your privacy and is committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains what information we may collect when you use the TechBox website, how we use it, how we protect it, and the choices you may have regarding your information.

By using our website or purchasing products from TechBox, you acknowledge the practices described in this Privacy Policy.

1. About TechBox

Business Name: TechBox
Website: www.techboxlb.shop

2. Information We Collect

Depending on how you use our website, we may collect different types of information.

2.1 Information You Provide

When you create an account, place an order, contact us, or use certain services on our website, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping/delivery address
  • Account login information
  • Order information
  • Products purchased
  • Communication with our customer support
  • Information you provide when submitting a request or inquiry

You are responsible for providing accurate information when using our website.

2.2 Payment Information

When you make a purchase, payment information may be processed by the applicable payment provider.

Depending on the payment method used, TechBox may receive information such as payment status, transaction reference, or other information necessary to confirm the payment.

TechBox does not necessarily store complete payment card information when payments are processed through third-party payment providers.

Payment providers may have their own privacy policies and terms that govern how they handle your information.

2.3 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • Website interactions
  • General usage information
  • Technical information necessary for website security and operation

This information may be used to understand how visitors use our website, improve our services, and maintain website security.

3. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders.
  • Deliver products.
  • Confirm payments.
  • Contact you regarding your orders.
  • Provide customer support.
  • Manage customer accounts.
  • Process returns, refunds, exchanges, and warranty requests.
  • Respond to questions and inquiries.
  • Improve our website and services.
  • Maintain website security.
  • Detect and prevent fraud or misuse.
  • Maintain business and transaction records.
  • Send promotional or marketing communications where permitted and where applicable.
  • Comply with applicable legal and regulatory requirements.

We only intend to use personal information for legitimate business purposes and in accordance with applicable laws.

4. Marketing Communications

If you choose to receive promotional communications from TechBox, we may use your contact information to send information about:

  • New products.
  • Discounts and promotions.
  • Special offers.
  • New services.
  • Other TechBox updates.

Where applicable, you may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

Transactional communications, such as order confirmations, delivery updates, payment notifications, and warranty communications, may still be sent when necessary to provide our services.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites remember information and provide certain functionality.

TechBox may use cookies for purposes including:

  • Maintaining your shopping cart.
  • Keeping you logged into your account.
  • Remembering website preferences.
  • Website functionality.
  • Security.
  • Understanding website usage.
  • Analytics.
  • Improving website performance.
  • Marketing, where applicable.

Some cookies may be provided by third-party services used on our website.

You may be able to control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Services

TechBox may use third-party providers to operate and improve our website and services.

These providers may include services related to:

  • Website hosting and infrastructure.
  • Ecommerce and website management.
  • Payment processing.
  • Shipping and delivery.
  • Analytics.
  • Marketing.
  • Website security.
  • Customer communication.

Examples may include Odoo, Google services, payment providers, delivery providers, and other services used by TechBox.

These third parties may process certain information as necessary to provide their services.

Where applicable, third-party providers may have their own privacy policies governing the processing of information.

7. Google Services

TechBox may use Google services such as Google Analytics, Google Search Console, Google Merchant Center, Google Ads, or other Google services.

These services may collect or process certain information about website visitors, products, website activity, or advertising interactions depending on the services enabled on our website.

Google may use cookies or similar technologies for certain services.

You can learn more about Google's privacy practices through Google's own privacy documentation.

8. Odoo

TechBox uses Odoo to operate certain parts of its website and ecommerce system.

Information submitted through the TechBox website may be processed through our Odoo system, including information necessary to manage customer accounts, orders, products, invoices, and other business operations.

Odoo may process information according to its own privacy policies and applicable agreements.

9. Sharing of Information

TechBox does not sell your personal information as a product.

We may share necessary information with trusted third parties when required to provide our services.

For example, information may be shared with:

  • Delivery and shipping providers.
  • Payment processors.
  • Technology and hosting providers.
  • Website and ecommerce service providers.
  • Accounting or professional service providers.
  • Customer support providers.
  • Government authorities or law enforcement where legally required.

We aim to limit the information shared to what is reasonably necessary for the relevant purpose.

10. Order and Delivery Information

When you place an order, certain information may need to be shared with delivery or logistics providers so that your order can be delivered.

This may include:

  • Customer name.
  • Phone number.
  • Delivery address.
  • Order information.

This information is shared only as reasonably necessary to complete the delivery.

11. Data Security

TechBox takes reasonable measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without authorization.

12. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide our services.
  • Complete transactions.
  • Maintain business records.
  • Handle warranty and support requests.
  • Resolve disputes.
  • Prevent fraud.
  • Comply with applicable legal, tax, accounting, or regulatory requirements.

When information is no longer reasonably required, we may delete or anonymize it where appropriate.

13. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain information.
  • Request information about how your personal information is used.
  • Object to certain uses of your information.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain marketing communications.

Some requests may be subject to legal or legitimate business requirements that allow us to retain certain information.

To exercise a privacy-related right, contact us using the details provided below.

14. Children's Privacy

Our website is not intentionally designed to collect personal information from children.

If you believe that a child has provided personal information to TechBox without appropriate permission, please contact us so that we can review and take appropriate action.

15. Links to Other Websites

Our website may contain links to third-party websites, services, manufacturers, payment providers, social media platforms, or other external websites.

TechBox is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

16. Social Media

TechBox may operate or link to social media accounts and platforms.

If you interact with TechBox through a third-party social media platform, your interactions may also be subject to that platform's own privacy policy and terms.

17. International Data Transfers

Some third-party service providers used by TechBox may process or store information in countries other than Lebanon.

Where applicable, such information may be subject to the laws and privacy requirements of the country where it is processed or stored.

18. Changes to This Privacy Policy

TechBox may update this Privacy Policy from time to time.

When changes are made, the updated version will be published on this page with a revised "Last Updated" date.

We recommend reviewing this page periodically to stay informed about how we handle personal information.


Last Updated: August 12, 2026