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TechBox — Terms & Conditions


Welcome to TechBox. These Terms & Conditions govern your use of the TechBox website, including browsing our website, creating an account, placing orders, purchasing products, and using any services provided through our website.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. About TechBox

TechBox is an electronics and technology retailer providing products and services including laptops, computers, PC components, accessories, and related technology products and services.


2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to our website, servers, or systems.

  • Interfere with the operation or security of the website.

  • Submit false or misleading information.

  • Use automated systems to excessively access or collect information from the website.

  • Attempt to place orders using fraudulent payment or account information.

We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms & Conditions have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability displayed on our website are accurate.

However:

  • Product images may differ slightly from the actual product.

  • Colors may appear differently depending on the customer's display.

  • Specifications may change due to manufacturer updates.

  • Product availability may change without notice.

  • Certain product specifications may vary depending on the exact model or configuration.

For used or refurbished products, the product condition and included accessories will be indicated in the product listing where applicable.

If you have questions about a product's specifications, condition, accessories, or compatibility, we recommend contacting TechBox before placing an order.

4. Product Availability

All products are subject to availability.

Adding a product to your shopping cart does not necessarily guarantee that the product will remain available until the order is confirmed.

If a product becomes unavailable after an order has been placed, we may contact you to discuss available alternatives or cancel the affected order and provide an appropriate refund where payment has already been made.

5. Prices

All prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to display accurate prices. However, an incorrect price may occasionally appear due to technical, human, or system errors.

If an order has been placed with an obvious pricing error, TechBox reserves the right to:

  • Contact the customer to confirm whether they wish to proceed at the correct price; or

  • Cancel the order and refund any payment already made.

Any applicable delivery fees or other charges will be displayed where applicable.

6. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

An order is considered accepted once TechBox confirms the order.

We reserve the right to refuse or cancel an order when reasonably necessary, including in situations involving:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Suspected fraudulent activity.

  • Incorrect customer or delivery information.

  • Technical errors.

  • Duplicate or unusually large orders.

  • Other circumstances that prevent us from fulfilling the order.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method.

7. Customer Information

When placing an order, you are responsible for providing accurate and complete information, including your:

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Billing information, where applicable

TechBox is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

8. Payment

We accept the payment methods displayed on our website or otherwise communicated by TechBox.

Payment must be completed according to the selected payment method before an order can be fulfilled where prepayment is required.

If a payment fails, is reversed, or is otherwise not successfully completed, TechBox may cancel or suspend the order until payment is successfully completed.

Payment processing may be handled by third-party payment providers. TechBox does not necessarily receive or store full payment card information processed by those providers.

9. Delivery and Shipping

TechBox will make reasonable efforts to deliver orders within the estimated delivery period communicated to the customer.

Delivery times are estimates and may be affected by factors outside our control, including:

  • Delivery company delays.

  • Weather conditions.

  • Traffic or transportation issues.

  • Incorrect delivery information.

  • Customer unavailability.

  • Public holidays.

  • Other unforeseen circumstances.

Delivery fees, if applicable, will be communicated or displayed before the order is completed.

The customer is responsible for providing an accurate delivery address and being reasonably available to receive the order.

10. Inspection Upon Delivery

Customers are encouraged to inspect products when they receive them.

If a product appears to have been damaged during delivery, the customer should contact TechBox as soon as reasonably possible and provide photographs or other relevant information when requested.

This does not limit any rights the customer may have under applicable law or any applicable warranty or return policy.

11. Returns and Refunds

Returns and refunds are subject to TechBox's applicable Return & Refund Policy.

The conditions for returning a product may depend on factors including:

  • The type of product.

  • Whether the product is new, used, or refurbished.

  • Whether the product has been opened or used.

  • The condition of the product.

  • Whether accessories, packaging, manuals, or other included items are present.

  • The reason for the return.

Certain products or circumstances may not be eligible for return where permitted by applicable law and our applicable policies.

Please review our Return & Refund Policy before making a purchase.

12. Warranty

Products may be covered by a manufacturer warranty, TechBox warranty, seller warranty, or another applicable warranty depending on the product.

The applicable warranty period and conditions may be stated on the product page, invoice, warranty document, or otherwise communicated by TechBox.

Warranty coverage may be subject to specific conditions.

Unless otherwise stated, warranty coverage may not include damage resulting from:

  • Physical damage.

  • Liquid or moisture damage.

  • Improper use.

  • Unauthorized repairs or modifications.

  • Accidents.

  • Electrical damage caused by external factors.

  • Improper installation or configuration.

  • Normal wear and tear.

  • Other damage excluded by the applicable warranty.

Warranty conditions may vary between products.

13. Used and Refurbished Products

Used and refurbished products may show signs of previous use.

The condition of such products will be described in the applicable product listing where possible.

Accessories, original packaging, chargers, manuals, or other items may differ from those included with a brand-new product.

Customers should review the product description carefully before purchasing.

14. Software and Digital Products

Where applicable, software, operating systems, licenses, activation keys, and other digital products may be subject to the terms and licenses of their respective manufacturers or publishers.

TechBox does not grant rights beyond those provided by the applicable software license.

Customers are responsible for using software in accordance with its applicable license terms.

15. Promotions and Discounts

Promotional offers, discounts, coupons, bundles, and special offers may be subject to additional conditions.

Unless otherwise stated:

  • Promotions may have limited availability.

  • Promotions may have an expiration date.

  • Promotions may not be combined with other offers.

  • Promotional items may be subject to availability.

  • TechBox may modify or end a promotion where reasonably necessary.

Any specific conditions displayed with a promotion will apply to that promotion.

16. Gift Items and Free Accessories

Where a product is advertised as including a free accessory or promotional item, the item is subject to availability and the conditions stated in the relevant promotion.

If a promotional item becomes unavailable, TechBox may provide an alternative item of comparable nature or value where appropriate, or otherwise communicate the available options to the customer.

17. Website Content

All content on the TechBox website, including text, images, logos, graphics, product descriptions, designs, and other materials, is owned by or licensed to TechBox or its respective owners unless otherwise stated.

You may not reproduce, copy, distribute, modify, or commercially use website content without appropriate authorization.

18. Third-Party Services and Links

Our website may contain links to third-party websites, services, payment providers, delivery companies, manufacturers, or other external services.

TechBox is not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

19. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available without interruption.

  • Free from errors.

  • Free from technical issues.

  • Free from security vulnerabilities.

  • Compatible with every device or browser.

The website may occasionally be unavailable due to maintenance, technical problems, updates, or circumstances outside our control.

20. Limitation of Liability

To the extent permitted by applicable law, TechBox will not be responsible for losses resulting from circumstances outside our reasonable control.

This may include losses caused by:

  • Internet or network failures.

  • Third-party service interruptions.

  • Delivery delays.

  • Incorrect information provided by customers.

  • Unauthorized use of customer accounts.

  • Events beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

21. Force Majeure

TechBox will not be responsible for failure or delay in fulfilling its obligations where the failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, war, civil unrest, government actions, transportation disruptions, power outages, internet outages, strikes, supply shortages, or major technical failures.

22. Privacy

Your use of our website may involve the collection and processing of personal information.

Please review our Privacy Policy for information about how TechBox collects, uses, stores, and protects personal information.

23. Changes to These Terms

TechBox may update these Terms & Conditions from time to time.

Changes will become effective when the updated Terms & Conditions are published on our website unless otherwise stated.

We recommend checking this page periodically for updates.

24. Governing Law

These Terms & Conditions shall be governed by the applicable laws of Lebanon, unless otherwise required by applicable law.

Any disputes will be handled in accordance with the applicable laws and jurisdiction of Lebanon.